Accessibility Information

Please find the Accessibility information below for the new portal for check and advice

WebSite Policies

Our portal is compliant with WCAG 2.0 (Level A) through the following:

Future enhancements Projects of the portal include being fully compliant with WCAG 2.0 Level AA.

Our website is best viewed by the following internet browsers:

  • Google Chrome
  • Internet Explorer Versions 11.5+​
  • Mozilla FireFox
  • Safari 5+

Accessibility Information for People of Determination

  • Increase and Decrease font feature on the header of the portal
  • Color Blind options in the footer of the portal
  • Visual disabilities: blindness, low vision or loss of visual acuity.
  • Auditory disabilities: complete deafness or some levels of hearing loss.
  • Cognitive disabilities: speech dysfunction, language or learning impairments.
  • Physical disabilities: impaired mobility or loss of fine motor control.
  • Smart Devices information
  • Our portal is also available in smart devices to work automatically such as smart phones and tablets and can be accesses from Dubai municipality link
  • You can also download our smart devices applications from the link provided here: click here
  • PFD files: Some content need Adobe Acrobat software to be viewed (Download Adobe Reader​)


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